Atendimento remoto das bibliotecas via Microsoft Teams

relato de experiência do Senac São Paulo

Abstract

The scenario is the pandemic and the closing of the libraries and even when the opening is released for a while with the return of classes, the permanence in the space of interaction is impaired and for a time the occupation of the place in an autonomous way, now it is only done by appointment to pick up books at the counter. Faced with this scenario, the Senac Campinas team in the State of São Paulo seeks innovation by creating a space for connecting students and teachers, a kind of classroom at Microsoft Teams, a system adopted by the institution to meet the demands of remote classes. Thus, the team tries to make the calls using the chat resources, scheduling meetings and publishing content organized in channels. In addition to strengthening the existing partnership between the library teams with the educational coordination. In this scenario, the article intends to report the experience and details of this process of creating the Teams Library at Senac São Paulo, which from July 2020 to February 2021, will present the initial process and the results obtained so far, with the creation of the virtual space in all Senac São Paulo units, as the main service resource for the school community, also serving as a space for interaction with the external community.